Battery Intelligence User Guide

NOTE: This is for releases prior to 10.12.

Overview

This DEX Pack Lite monitors degradation of battery capacity for specific models and systems.

Value Proposition

This feature highlights the status of your battery life, providing insights that are useful for managing your device’s performance. When purchasing a laptop, the standard warranty typically covers the device for three years, while the battery warranty is often shorter. As a result, it is common for a battery to degrade or fail before the overall warranty expires.

By monitoring your battery status, you can determine if you are eligible for a replacement while still under warranty. The feature also indicates when a laptop or battery is nearing the end of its warranty, helping you assess the system's usability based on the battery’s remaining capacity. For instance, a battery that only lasts 20 minutes when offline significantly reduces productivity.

This tool helps you evaluate whether the system can still perform as expected and prompts you to take a proactive approach to maintaining your device. It ensures you have the appropriate equipment for your needs and encourages timely action based on the battery’s actual condition and usage patterns.

Battery Capacity Slider

This slider determines the color coding for the Battery Capacity (%) data in the tables that appear below it.

Cells with Battery Capacity less than, between, and greater than the chosen values will be colored as shown in this slider.

This metric compares a battery's current capacity to the capacity that battery was designed to have when brand-new. For example, if a battery’s current capacity is 80 mWh, but its original design capacity was 100 mWh, then the Battery Capacity (%) is 80%. This data is measured for each system.

Battery Capacity by Model

This table shows the Average Battery Capacity (%) for all systems grouped by model. The Average Battery Capacity Change column subtracts the current Battery Capacity from the Battery Capacity measured 30 days ago. If this DEX Pack was deployed less than 30 days ago, then this column will instead subtract the current Battery Capacity from the oldest measured Battery Capacity. Click a model in this table to populate the graph on the right.

Battery Capacity by System

This graph shows Battery Capacity data for individual systems. Use the drop-down to either show data from all systems or from the systems selected in Battery Capacity by Model. Note that in either case, this data is also restricted by the Global Filters pane.

The Battery Capacity Change column subtracts the current Battery Capacity from the Battery Capacity measured 30 days ago. If this DEX Pack was deployed less than 30 days ago, then this column will instead subtract the current Battery Capacity from the oldest measured Battery

Capacity

This Battery Capacity data is measured once per week. Data will not appear in the Battery Capacity Change column until at least 2 weeks after this DEX Pack has been deployed.

Battery Capacity Trend (Selected System)

This graph shows Battery Capacity data for the system selected in Battery Capacity by System. This data is measured once per week for the past 3 weeks. After this DEX Pack has been deployed, it may take up to 1 week for data to begin populating this graph.